Last Updated: May 2026

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Welcome to the FIVE14 Store website. By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully before using our site or placing an order.

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1. About Us

FIVE14 Store is the official merchandise store supporting Project 5:14 and the vision of the Alive City Centre.

For any enquiries, please contact:
Email: project514@alivecitychurch.org

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2. Use of This Website

By using this website, you agree to:

• Use the website lawfully and respectfully

• Provide accurate information when placing orders or submitting forms

• Not misuse, disrupt, or attempt to gain unauthorised access to the website

We reserve the right to refuse service or restrict access where necessary.

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3. Products & Orders

All products displayed on this website are subject to availability.

We aim to ensure product descriptions, pricing, and images are accurate, but slight variations may occur.

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse orders where necessary.

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4. Pricing & Payments

All prices are listed in GBP £ unless otherwise stated.

Payments are processed securely through third-party payment providers. We do not store full payment details.

We reserve the right to update pricing at any time without prior notice.

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5. Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier services, or demand.

FIVE14 Store is not responsible for delays caused by postal or courier providers.

Shipping costs will be shown at checkout where applicable.

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6. Returns & Refunds

Please refer to our dedicated Refund Policy page for full details regarding returns, exchanges, and refunds.

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7. Intellectual Property

All content on this website, including logos, graphics, designs, images, videos, and text, belongs to FIVE14 Store / Alive City Church unless otherwise stated.

You may not reproduce, distribute, or use website content without prior written permission.

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8. Limitation of Liability

We aim to keep this website accurate and available at all times, however we do not guarantee uninterrupted or error-free access.

To the fullest extent permitted by law, FIVE14 Store shall not be liable for:

• Indirect or consequential losses

• Loss of profits or revenue

• Website downtime or technical issues

• Delays outside of our reasonable control

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9. External Links

This website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of external sites.

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10. Privacy

Your use of this website is also governed by our Privacy Policy.

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11. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised terms.

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12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

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13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

FIVE14 Store / Alive City Church
Email: project514@alivecitychurch.org